KNOWLEDGE TRANSFER IN THE ER

DESIGNED FOR

COMM 2673

SKILLS
  • Human Centred Design
  • Systems Thinking
  • Ethnographic Research
  • Desk Research
  • Adobe Illustrator
ABOUT

This system map was created in order to understand how knowledge is transferred when a patient enters the emergency medicine system. This system can be very complex and confusing, and I wanted to show all the different touch points the patient may have with knowledge, whether it be with specific people (such as doctors) or with physical documents.

This project was ultimately a jumping off point for the Neuroimaging for Headaches Infographic, where this system map was used to understand how to best deliver information to the patient when they are within different points of the system.

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